FAQ
Frequently asked
questions
Everything you need to know about Nemi Insights, our services, and how we work with clients across India.
What is media monitoring? +
Media monitoring is the practice of tracking mentions of your brand, competitors, or industry across news, social media, print, TV, and online sources. It helps businesses stay informed about what's being said about them in the media and enables proactive reputation management.
What regions does Nemi Insights cover? +
We offer pan-India coverage across all states and union territories. This includes national, regional, and local media across Print, Online, TV, and Social channels — in English, Hindi, and all major regional languages.
How quickly do I receive alerts? +
Our real-time monitoring system delivers alerts within minutes of a mention going live online. For print and broadcast sources, processing happens within a few hours depending on the source and availability.
Can I customize my monitoring and reports? +
Absolutely. We work closely with each client to define their specific monitoring criteria — keywords, sources, languages, regions, and more. Reports can also be fully customised to match your brand, audience, and frequency preferences.
Do you offer a free trial or demo? +
Yes! We offer a free demo to show you exactly how our platform works and how it can be configured for your specific needs. Simply click "Request a Free Demo" and our team will get in touch within 24 hours.
What types of clients do you work with? +
We work with a wide range of clients including corporates, PR agencies, government bodies, NGOs, educational institutions, and research firms. Our solutions are scalable and can be tailored to suit organisations of any size.
Is my data secure? +
Data security is a top priority for us. We are ISO 9001:2015 certified and follow strict data handling and confidentiality protocols. Your client data and monitoring preferences are never shared with third parties.
How do I access my monitoring portal? +
Clients can access their dedicated monitoring portal at myportal.nemiinsights.co.in. You can also download our mobile app from the Google Play Store for on-the-go access to your media intelligence.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you shortly.